Since 1998, the heart of our operation and the lifeblood of our process has been that we build everything custom, specifically to our client's needs and desires with uncompromising attention to quality and detail.
We are proud that we are able to work from our clients concepts and ideas, and also draw inspiration from the multitude of resources around us such as Pinterest, Houzz, World Class Interior Design Firms, boutique home builders and other great furniture design companies. Because we have the ability to combine styles and designs from any source, every project is truly one-of-a-kind.
OUR MISSION
Our Mission is to offer a product that is superior in quality and design, as well as be competitively priced. Our client family will be treated as such and we will do anything and everything possible to make sure our clients stay satisfied with their purchase for as long as they own our product.
We take great pride in all of our processes which include:
LIFETIME WARRANTY
We build our products to last a lifetime under normal everyday use. The quality of each piece is checked over and ensured during every process of manufacturing.
LIFETIME WARRANTY guarantees all of our products to be free from defects in materials & workmanship.
IMPORTANT:
CUSTOM ORDER TERMS OF SALE
Unless specified otherwise, custom orders begin production immediately and are built to your specifications. They cannot be cancelled, changed, returned or refunded at any time. A non-refundable 50% deposit will be taken to place the order. Final balance is due upon completion, upon approval of photos of finished product, and prior to shipment leaving warehouse.
OUR MATERIALS
Kiln-dried hand-selected lumber and the highest quality padding and upholstery materials. All joints are glued, screwed and blocked for maximum stability.
We use only non-toxic foam and padding. Organic padding can be used by request at an additional cost.
Fabrics that we provide are all durable, easy maintenance as well as easy to clean. They are also a great value. We are more than happy to use our clients fabric should they decide to want to provide their own.
SHIPPING DETAILS
Who We Ship WIth
Unless requested otherwise, we ship with Saia Freight. Service is CURBSIDE delivery with lift gate for residential deliveries. It is recommended to have someone available to assist moving order upon receiving. Freight drivers are not full service movers and do not bring furniture inside customer's residences due to liability.
Deliveries to Remote Areas
Freight trucks are large and can often be actual tractor trailers. If the road in which the package is being delivered is narrow or remote by the freight carriers required standards, the delivery truck may not be able to fit and accommodate delivery. In this instance, the delivery will need to be arranged at the closest main road. If a delivery to home is requested, additional fees may be required to accommodate.
Other Important Details
Phone number is required with every freight shipment to ensure smooth delivery - carriers will call to schedule delivery.
All deliveries are to be done during business days / hours. Freight carriers only operate during business hours and business days. Weekend deliveries are not available at this time.